Privacy policy

Last updated: 6 October 2026

Noir Nectar ("we", "us") operates this online store and website, including all related information, content, features, tools, products and services (the "Services"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase, or contact us. Please read it carefully. By using the Services you acknowledge that you have read and understood it.

Who is responsible for your data

The data controller is [NOMBRE / RAZÓN SOCIAL], tax ID [NIF], address [DOMICILIO], email myssyoficial@gmail.com.

Personal information we collect

Depending on how you interact with the Services, we may collect:

Contact details: name, billing and shipping address, phone number and email address.
Payment information: payment method, transaction details and payment confirmation. Card numbers are processed by our payment providers; we do not store them.
Account information: username, password and preferences, if you create an account.
Order information: items you view, add to your cart, buy, return, exchange or cancel, and your past orders.
Communications with us: messages you send us, for example to customer support.
Device and usage information: IP address, browser, device identifiers, and how you navigate the Services, including through cookies and similar technologies.

Where we get it from

Directly from you, when you create an account, place an order or contact us.
Automatically through the Services, using cookies and similar technologies.
From service providers who process data on our behalf, such as Shopify, payment processors and our fulfilment partner.

How we use your information

To provide the Services and fulfil your contract: process payments, manage and ship orders, handle returns and refunds, and manage your account.
Customer support: answer your questions and requests.
Marketing: send you promotional emails and show you relevant ads, where you have agreed or where the law allows. You can unsubscribe at any time using the link in our emails.
Security and fraud prevention: authenticate accounts, detect and investigate fraudulent or illegal activity.
Legal obligations: comply with tax, accounting and consumer law, and respond to valid legal requests.
Improving the Services: analyse how the Services are used and personalise your experience.

Legal bases (EU/UK)

We process your data to perform our contract with you, to comply with legal obligations, based on our legitimate interests (security, fraud prevention, improving the Services), and, where required, based on your consent, which you may withdraw at any time.

How we disclose personal information

With Shopify and other service providers that help us run the store (hosting, payments, analytics, customer support, email).
With our logistics and fulfilment partner, to whom we send your name, shipping address, phone number and order details so that your order can be prepared and delivered. This partner is located outside the EU.
With carriers and customs authorities, as needed to deliver your order.
With advertising and marketing partners, where permitted. Depending on where you live you can opt out of the sharing of your data for targeted advertising here.
When required by law, to protect our rights, or in connection with a business transaction such as a merger or sale.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. In some cases Shopify acts as an independent controller. For details see the Shopify Consumer Privacy Policy and the Shopify privacy portal.

Third-party websites and links

The Services may link to third-party websites. We are not responsible for their privacy practices; please read their policies. Information you share in public or semi-public spaces, including social media, may be visible to others.

Children

The Services are not intended for minors under 16, and we do not knowingly collect their personal information. If you believe a minor has given us data, contact us and we will delete it.

Security and retention

No security measure is perfect, so we cannot guarantee absolute security. We keep personal information only as long as needed to provide the Services, comply with legal obligations (for example tax and accounting rules), resolve disputes and enforce our agreements.

Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Rectify inaccurate information.
Erase your information.
Restrict or object to the processing of your information.
Data portability: receive a copy of your information and have it transferred to another provider.
Withdraw consent at any time, without affecting processing already carried out.
Opt out of marketing emails using the unsubscribe link in them, and of the sale or sharing of data for targeted advertising here. We honour the Global Privacy Control signal; we do not respond to "Do Not Track" signals.

To exercise your rights, write to myssyoficial@gmail.com. We may need to verify your identity first, and we will reply within the time set by applicable law. We will not discriminate against you for exercising your rights.

Complaints

If you have a complaint about how we handle your data, please contact us first. You also have the right to lodge a complaint with your local data protection authority. In Spain this is the Agencia Española de Protección de Datos (www.aepd.es). A list of EEA authorities is available here.

International transfers

We and our providers may transfer, store and process your information outside the country where you live, including outside the EEA and the UK (for example to our fulfilment partner in China and to Shopify's providers). When we do so, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses, unless the destination country has been recognised as providing adequate protection.

Cookies

We use cookies and similar technologies to make the store work (for example your cart), to remember your preferences and, with your consent where required, for analytics and marketing. You can manage cookies in your browser settings and through the cookie banner.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this site with a new "Last updated" date, and we will notify you of material changes as required by law.

Contact

Questions or requests about your privacy: myssyoficial@gmail.com.